As you all know, when you submit a book, we autofill as much of the metadata as possible, by using a third-party service. And if I change metadata, we use the service then too. After I filed the emergency ticket, one of the engineers said that the service is having trouble and is up intermittently, which means that there's nothing that Engineering can do right now. I suggested that the Bookshare system be changed to bypass the service when it's down, so they are considering that option. Will let you all know if I hear anything else. In the meantime, there's nothing we can do. Sorry! Carrie ________________________________ From: Scott Rains <scottr@xxxxxxxxxxxx> To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx> Sent: Monday, October 31, 2011 1:31 PM Subject: [bksvol-discuss] Re: Approving books Lori, We will alert engineering if this continues. scott ________________________________________ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Lori Castner [loralee.castner@xxxxxxxxxxxxx] Sent: Monday, October 31, 2011 12:33 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Approving books Well, for the first time in my volunteer time with Bookshare I can't check in a book. First I get a message for about five minutes "waiting for http/catalog.bookshare.org/bookcheckin" And finally, I get the message that either the site is under maintenance or has a programming error. So I'll try this again later; three attempts definitely was not the charm. Lori C. N‹§²æìr¸›yúèšØb²X¬¶Ç§u¦åjy™¨¥¶†ä²ú%v+ºË+z«ž²×ëyéb²Û(® n¶Ø^Šݺ{.nÇ+‰·›Ê+lzWâžØ^²æãyËeŠw“¢jX¬¶‡Ú½¨¥i¹^r‰¦jwl¦ëm…ì(Ø^––òŠÛ•ø§¶¬¹¸ÞrÙb�