Dr. Cross, I know it's really annoying to get a book to read and find out that it's a total mess. Have you done a quality report from the link on the book's page on Bookshare? This is how they know that a book has major issues, and you can be the book's champion to make sure it gets fixed. From the page where it shows the full synopsis of the book, there is a link that says something like report quality issue. I know for sure that the first word is report, and you can use your screenreader to find that quickly. The report quality link takes you to a very short form where you can tell Bookshare what's wrong with the book. Just so you know, the book is rated fair and was submitted several years ago. It's on the list Cindy compiled of books that must be rescanned. I don't think Bookshare is aware of it though. Monica Willyard "The best way to predict the future is to create it." -- Peter Drucker _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Kenneth Cross Sent: Tuesday, February 17, 2009 12:17 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] A dismal failure A book on the system, Missing Persons, by Stephen White, is an absolute disgrace to the system. How could a book with that many errors possibly be left on the list?