Dear colleagues - thanks to all who contributed their views on this project. I've incorporated much - as you can see by comparing this TOC with the initial TOC - and also added some items from my own TW arsenal. I have ordered Janice's Tech Doc Style Guide (Sun Microsystems) but it will not be arriving for a week or so at the earliest. In the mean time, I must submit the document for management review. No doubt new angles will result from that activity.