We're looking for a highly motivated Technical Documentation and Training Manager with the following mandatory skills: * Minimum 5 years technical writing and training experience, preferably in the telecommunications industry * Relevant tertiary qualification * Advanced oral, writing and presentation skills * Authoring complex software and hardware systems for internal/external clients * Constructing user manuals, technical notes, work instructions, training and online documentation, as well as marketing literature * Maintaining internal project documentation on an intranet * Ability to grasp technical concepts quickly * Highly proficient in the use of MS Word, Powerpoint, Visio, Acrobat, screen capture tools, online documentation tools, as well as other documentation, illustration, presentation and drawing tools * Knowledge of wiki maintenance and management * Self starter * Ability to work alone or in a team * Ability to work with both technical and non-technical personnel locally or abroad * Ability to work to tight deadlines * Ability to identify opportunities for improvements in documentation production, maintenance and control * Ability to adjust to rapid change and fast growth Experience in the following areas will be highly regarded: * Telecommunications * Organising and attending trade shows * SIP/RTP/VoIP * Fixed line or cellular wireless * P25, TETRA * GSM/3GPP * Encryption * HTML/PHP The role is based near the CBD and is close to public transport and bikeways, and the office has ample off street and on street parking. The applicant must be an Australian citizen and be willing to travel locally and overseas. If interested, please send your resume, salary expectations and availability for interviews and to commence to elle.lee@xxxxxxxxxx and/or ekta@xxxxxxxxxx - alternatively, for more information please call 02 9232 6669. Kind Regards, Ekta Chauhan Business Development Manager HCi Professional Services Level 7, 74 Castlereagh Street, Sydney 2000, NSW Australia Ph: +61 2 9232 6669 Mob: +61 404 033 184 Fax: +61 2 9232 1002 [http://www.hci.com.au/hcisite5/furniture/header%20bitmaps/GRA_WEBLGO001_JAN0052.png]<http://www.hci.com.au/> [LinkedIn] <http://au.linkedin.com/in/ektac> [LinkedIn] <http://twitter.com/3kta> HCi specialises in Performance Support Services: Technical Writing - Business Analysis - Testing - Instructional Design - eLearning Instructional Design & Development - Training - Web Services (user experience/interface design) - ITIL/CMMi/ISO standards implementation - Quality Assurance - Policy/Process/Procedure Development - Knowledge Management - Bid/Tender Writing - Facilitation - Change Management - Project Management P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL