Arachne at FreeLists---The Arachne Fan Club!
So Glenn and I are having a raging debate about how much manual
editing users will put up with. I'm inclined to think that something
like editing an lsppp.cfg file is something that the average
Arachne user will not have any great objection to doing, if there
are clear instructions. However, I constantly over estimate
what folks can or will do. Glenns view:
...
My view is that a wizard that loads lsppp.cfg and talks you through
the edit is good enough. Yes, you'd have to add your com port and
phone number and password etc. by hand. Too much work??
I think Glenn is right. You cannot compare hard core DOS users to
newbies you are used to Windows. IMO, Arachne needs *more* help from
setup wizards, not less. The wizards work fine for people who already
have their packet driver up-and-running, but there are many reports of
users who have problems, including people who have worked with Arachne
before, and that clearly shows that they need more help. I am afraid
that the number of those who do not ask for help on the list but simply
give up is far greater.
Udo
