In my life, experience, polite, persistence, and I mean, polite, hounding, has
worked more times than any other approach Dash Sylvia
Sent from my iPhone
On Jun 27, 2023, at 10:20 PM, Lancelot kamaka <lancelotk3@xxxxxxxxx> wrote:
Hello there,
I've had my mantis repaired a few times. The best way I've found is to call
them. I also am with the I C Connect program. So I usually tell my REP that
I need to get my mantis repaired. That's just me. Persistance is key I
guess.
Lance
On Jun 27, 2023, at 4:07 PM, Humberto Avila
<humberto_avila.it104@xxxxxxxxxxx> wrote:
Hello All,
I've tried contacting APH to get my Mantis Q40 device repaired and / or
refreshed. Too many food and popcorn stains and a lot of wear and tear is
making my Braille display a bit much less functional every day I use it.
When I contacted them about two weeks ago and haven't gotten a response.
for those with experience in sending in their devices for refresh and / or
repair, what is the best method to get a hold of APH? Or if not, what is the
best way to get my device sent in if APH doesn't support these kinds of
requests?
Thank you!
