This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1229.html#000006 Nalo_b, Number 1. You should not have bent anything on the cap frame...defective or not while it is still under warranty. The toggle over point on the strap lock is critical to it functioning properly. Having bent any part of this area may have changed the geometry severely. I would say from past experiences that Melco does not approve of modifications to their cap frames...it may be unfortunate that you made this modification before sending it back to Melco for inspection. Without actually seeing you hoop caps to see what you are doing, or not doing, it is difficult to say why they appear "loose" to you. All caps and brands hoop differently, sometimes even from one lot to another. Are the wing nuts slipping, allowing the strap to loosen? What backing(s) are you using on the caps? Are you placing the band teeth "in" the cap bill seam? The cap frame being sent out with the XTS is the newest modification series of the wide angle cap frame series. It is different than previous WACF frames in that it uses a "clamping" technique rather than a "hooping" technique. I have found it to hold the cap between the teeth much more securely than the previous WACF verisions. But, as with the other WACF frames, the cap needs to be hooped as tighly as possible. Rod Springer Amaya Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================