The magnetic sliding plate that has Amaya on it was slid out a little. I pushed the red stop button, slid it back, and when I turned it, the needle moved properly. I also had placed a call in to the tech by phone, so please cancel. Thanks, Trish Bill & Trish Griffin EmbroiderOn 715 First Street Elizabeth City, NC 27909 252.335.2321 www.embroideron.com <http://www.embroideron.com/> =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================