This message was posted by horsestitches on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/553.html I have 2 of the exact same machines doing the exact same designs and as far as I know all of the settings are exactly the same...but one is sewing the totally different. The last design I had loaded was just lettering and the lettering came out about 3times wider than it was supposed to be and all jaggedy. I thought maybe the hoop wasn't on there securely and changed hoops, tightened the arms and clips...no better. Greased and oiled the machine..nothing. Checked bobbin tension and material thickness..nothing. I have absolutely no idea what to do now and not sure how to find a tech. Winston Salem, NC =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================