First off, I have read that the emroidery file actually belongs to the digitizer--don't bite my head off, just saying that I have read that in my places. But here's my real question--why in the world would you even bother with giving them a file that is useless--just tell them you don't want to give them the file!
Kathy----- Original Message ----- From: <webmaster@xxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx> Sent: Monday, October 06, 2008 2:26 PM Subject: [amayausers.com] Re: erf file format
This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/534.html#000003Besides a corrupted file...there is also the chance that the 'original' shop that did the embroidery bobbytrapped the file since technically it doesn't belong to the customer-it belongs to the shop that did the embroidery! Here's something to try...move that bad file into a new folder. Copy it a couple times-and change the extension .erf of each one to a file type you know you can open- .ofm, .eps, .jpg, etc. Do this by clicking once on the file 'name' only and when it highlights you can retype the name. It's worth a shot-it really might be a file type you can open, but since the 'name' is booby trapped your programs won't open it! PC's are funny that way I've heard...long live Macs! And there's the last thought...if it really isn't corrupted...I've occasionally had a customer that demanded 'HIS' file off my computer-to take to a competitor for a cheaper price. When they really can't get it through their head that they DO NOT own ANY of my computer files-I have taken their file, opened it in a program I know not too many have (Freehand) and then exported it as one or two of the many weird formats in the list...dxf, for example. SO, they 'do' get their file-but not in any format the 'other' guy can use...so they STILL have to pay to get it redigitized, vectorized, etc. Never had it happen with Amaya (embroidered goods) yet-only sign and screen print jobs! It's been through court many times...unless the customer pays for DIGITAL COPIES of files YOU need to make in order to produce his work (vector, bitmap files for graphics, files to run routers, etc.) then they are NOT entitled to GET copies from you for free when they go to another supplier...the court considers 'electronic files' that you create to do a job as your 'proprietary' files and therefore you own them-not the customer.=========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================
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