This message was posted by KNC Designs on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/558.html#000001 It sounds like you have installed your cap out of alignment or your design is to close to the top of the hat.Take a tape measure and check the hat on the holding fixture that is mounted to the table is hooped straight,just a little bit off and your design will run up or downhill which ever way it is off.If your design is to big and is toward the upper limits of the sewing field it will pull the hat out of the hoop while sewing and this to will cause your problems. Curtis =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================