[amayausers] Re: Upgrade
- From: "D Stitch Custom Embroidery" <dstitch@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxxxxx>
- Date: Wed, 17 Mar 2004 13:45:19 -0800
Jeff
I had work to do so I aready uninstalled the new program.
What it was doing is this....
I turn on the software
I then turn on the machine, sometimes it wouldn't recognize the machine, I
had power and the amaya was coming on but not recognizing it on the
software. Of course not all of the time just half of the time.
Also it would do this....
When I turned on the machine and software ( and it initialized it ) I would
try to download a design it would go to an odd needle such as 5 for example
than deny the download. And then take the amaya off line.
Now, not all of the time I tried various designs old and new and it went
from denying it to loading them. no consistancy!
Now I uninstalled the new software and reinstalled 4.02 and its running
great again!
Don't know why, don't have time to figure it out right now!
Dianne
D-Stitch Embroidery
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxxxxx>
Sent: Wednesday, March 17, 2004 12:48 PM
Subject: Re: [amayausers] Upgrade
> Diane,
>
> When you say initializes your machine only 50% of the time, are you
meaning
> your machine will only power up 50% of the time when turned on? It should
> power up and the green light on the control panel be lit even without the
> computer being turned on. It does not need the computer to initialize?
>
> Before installing the old software try this. Go to Tools then Options.
Then
> click on the Ethernet TAB and turn on Force Download. Then turn the
machine
> on.
>
> Also, when loading the first design after Turing it on, Press the Reset
> Design button then Center the hoop first before trying to load a design.
> Then load the first design of the day. This will eliminate the Design
> Download Denied errors you are getting. This seems to be a problem only
with
> the first design loaded after turning it on. We have fixed this issue and
if
> it is a severe problem for you I can send you a file that will correct it.
> We have not officially released the file yet, but I have tested it and it
> works great. The fix will be officially released in June.
>
> Jeff Banks
> Melco Embroidery Systems
>
>
>
> ----- Original Message -----
> From: "D Stitch Custom Embroidery" <dstitch@xxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxxxxx>
> Sent: Wednesday, March 17, 2004 1:23 PM
> Subject: Re: [amayausers] Upgrade
>
>
> > I got the new OS only and have had nothing but problems with it. It only
> > initializes my machine 50% of the time, most of the time it denies my
> > uploading files to the Amaya. I at a point where I'm looking for my old
> disk
> > and am going to unload the new program and install my older version. I
> never
> > had any issues with not seeing my amaya prior to the new upgrade and I
> don't
> > have time to figure out what's up! I just thought I would give people
the
> > heads up (that's if you plan on only upgrading the OS and not design
shop
> > right now!)
> >
> > Dianne
> > D-Stitch Embroidery
> >
> > ----- Original Message -----
> > From: "Linen Barn" <linen@xxxxxxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxxxxx>; "Lora Cameron"
> > <Lcameron@xxxxxxxxxxxxxxxxx>
> > Sent: Wednesday, March 17, 2004 9:36 AM
> > Subject: Re: [amayausers] Upgrade
> >
> >
> > > The reason you get an error is cause the OS is an older version and
> cannot
> > > open the newer file. In Design Shop you can open the file you made
and
> > save
> > > it as a ver 4 design and it will open in OS. This will work til you
get
> > > your new OS which I assume you got taken care of and is being sent.
> > >
> > > Aaron Sargent
> > > The Linen Barn
> > > linen@xxxxxxxxxxx
> > > Medford, Oregon
> > > ----- Original Message -----
> > > From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
> > > To: "Amayausers" <amayausers@xxxxxxxxxxxxxxxx>
> > > Sent: Wednesday, March 17, 2004 8:57 AM
> > > Subject: [amayausers] Upgrade
> > >
> > >
> > > Okay everyone....heads up on the upgrades we are getting....
> > >
> > > I received my Design Shop Upgrade in the mail on March 5 and installed
> the
> > > upgrade and then completed and saved a number of designs to be done
last
> > > week while I was on vacation. None of the designes I did could be
used.
> > > They kept getting an error messages as to the conflict of the version
of
> > > Design Shop vs. the Amaya OS.
> > >
> > > After spending time waiting on the phone yesterday on hold and
recalling
> > > today I finally talked to someone at Melco about the problem. He
> informed
> > > me there is a separate upgrade needed for the OS and it should have
been
> > > sent with the Design Shop upgrade.
> > >
> > > So....words of warning...don't upgrade one without upgrading the other
> and
> > > if you don't get them both together, call and make sure they have sent
> > both
> > > of them.
> > >
> > > Lora Cameron
> > > Sport Products Mfd., Ltd.
> > >
> > >
> > >
> > > ---------------------------------------------------------------------
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> > >
> > >
> >
> >
> >
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>
>
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