This message was posted by HIdden Treasures on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/6/169.html#000007 Well so far so good. Thanks for the advice! I will certainly keep you informed as to if this happens again. The problem seems to have been solved again but it IS intermittent so we will see. I really appreciate your help! It seems to me that more people are having this problem than Melco will admit - or at least they haven't figured out a fix for it yet. Stitching on a cap frame as if it were a flat would indicate to me that the problem is in the software and not hardware. I've noticed that the machine has a hard time understanding just how wide the column should be especially when transitioning from X to Y axis, but only on certain thicknesses of column. If I tell the machine to stitch a digitized version of the text with thicker or thinner columns than what the font would normally use, then the problem goes away. But that is not an acceptable method of solving this problem. Melco should not ignore issues like this and should get someone in research and development to figure it out! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================