This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/127.html#000002 Are you using auto density or manual? And is your bobbin too tight? Where is the presser foot set at? Any would cause the thread to be too tight if set wrong-and that pulls the design right down in. I had tried beanies, really high loft loose woven knit-and a year ago gave up-the designs were way too tight, sunk right in-then Pat told me to stop doing the underlayment background, loosen up the density, and raise the foot up...with the design set the same as I would for polo shirts. It worked! So all my sweatshirts, etc since then have come out fine. If you want, send me the design and I'll test it for you and see what I find. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================