This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/865.html#000003 Chrissy, Is it possible you have a bad connection with your dongle? If the computer isn't seeing the dongle correctly, then Design Shop will open for a fraction of a second and then close again. Of course, sometimes you will get an error telling you "a security key has not been found" but not every time. Ed =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================