This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/314.html#000002 do they want you to move your machine into their store for 'on site' embroidery? If they do-then it's not worth it-you won't be able to do your own contract work. If not-then I misunderstood your question. If they just want you to do contract 'monogramming' then you have to find out how much are they going to mark up the price to pass on to the customer. They may already have a 'retail' amount-perhaps $5.00 or so...which means they expect YOU to do the work for them at $3 or less. I have all kinds of catalogs from companies offering 'customization' on their products and some charge 'per letter', some per name. However-it will take you exactly the same amount of time and materials (backing, solvy, etc.) to do 'Matt' as it will take to do 'Stephanie', but you can see twice as many letters. Look at the back of some of the football teams on TV now...there are some LONG names there. Perhaps you should have a stepped price- one price for up to 6 letters, 10 letters, etc. because what happens if you offer 'one price for all' and you get someone that wants 'Tanika Bonita Mabuta Harrison' (please, not meaning to offend anyone but it is like that recurring character on Mad Tv...yet I see names like this starting to pop up in engraving trophies I do-hyphenated multi names). So you have to keep that in mind. Personally-we charge $5 minimum no matter what-because of the time just for hooping and setting up. As Margaret also mentions-limit the font selection to a few easy/standard ones. Check out LL Bean, Lands End, companies like that. They have short lists of what is available. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================