This message was posted by impressingpromo on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/83.html#000001 I had that same thing happen. If you tighten even the slightest bit too tight it will shear off, but if you don't tighten it enough the two posts will slide out and ruin your design. I spoke with Melco and they said that they will not be changing that "feature" any time soon. They want it that way because too many people tighten those screws too tight. I think that they should just make it part of the machine. You don't have to remove those pieces anyway to do flats. Anyway I ended up having to buy a couple more and have them rushed no less because I had 100 hats left to do. Hope you have better luck. Oh, by the way, I was able to still do hats when I had just one of those screws in, but it is not reccommended. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================