[alevel-ict] Emailing: Success%20and%20Failure
- From: "Thomas Mr B" <THOMAS@xxxxxxxxxxxxxxxxxxx>
- To: "Freelists (freelists)" <alevel-ict@xxxxxxxxxxxxx>
- Date: Thu, 8 Jan 2004 12:08:24 -0000
I found this from another school (below).
Might be useful.
Also look at this :
http://www.scit.wlv.ac.uk/~cm1995/cbr/cases/case08/EIGHT.HTM
I suggest you print this out and highlight key points.
BAT
Specification Reference - Information Systems and Organisations
Heathcote - 1st Edition Chapter 45, 2nd Edition Chapter 39
Mott and Leeming - Chapter 14
Heathcote gives a number of reasons for the success or failure of a
management Information System. Some measures of the degree of success
are given as:
1. High level of use
2. High level of user satisfaction
3. Accomplishment of original objectives
4. Appropriate nature of use
5. Institutionalisation of the system.
Things that can go wrong at each stage of the life cycle are also listed
as are factors which can lead to a successful implementation.
Read the case study - Tiptree Book Distributors. Identify as many
errors in the implementation as you can. The AQA specification lists
the factors contributing to failure of a MIS as listed below. Map your
errors in the case Study onto the AQA list. Note that it will not
necessarily be a one to one mapping:
Inadequate analysis
Lack of management (and user) involvement in the design
Emphasis on the computer system
Concentration on low level data processing
Lack of management knowledge of ICT systems and their capabilities
Inappropriate/excessive management demands
Lack of teamwork
Lack of professional standards
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