I’m going to try again. I need help with the email below. What steps do I need
to take to make corrections on the letter of assurance so that we may perform
at Anderson High School?
If it is me contacting ACWE’s insurance agent. I need contact information.
Thank you
Ellen
Sent from my iPad
Begin forwarded message:
From: support@xxxxxxxxxxxxxx
Date: March 25, 2022 at 11:44:44 AM CDT
To: eknapton@xxxxxxx
Subject: ACTION REQUIRED: Issues with your Certificate of Insurance (COI)
[Facilitron]<https://facilitron.com>
Hi Ellen,
On 12/22/2021 at 3:50 pm EST, you uploaded a certificate of insurance for your
upcoming reservation(s) at Austin Independent School District.
Details about your Austin Civic Wind Ensemble event can be found
here<https://www.facilitron.com/dashboard/reservation/HNY37U52GM9W>
Unfortunately, there are some issues with your certificate that must be
corrected as soon as possible. If you believe that your certificate is valid
and have requested a review, our team will contact you with more information
and next steps.
Issue(s) with your Certificate of Insurance (COI)
Sexual Abuse & Molestation Aggregate Limit:
* The Sexual Abuse & Molestation (SAM) Aggregate limit must be at least:
$100,000
Certificate Holder Address:
* The certificate holder address in the Certificate Holder section must
match and be exactly formatted as:
4000 S I-H 35 Frontage Rd
Austin, TX 78704
OR
4000 S IH-35 Frontage Rd
Austin, TX 78704
Please ask your insurance broker/producer to correct the issues listed above
and upload your corrected certificate by logging into your Facilitron
Dashboard<https://www.facilitron.com/dashboard/insurance>.
Please see this support
page<https://support.facilitron.com/support/solutions/articles/33000237055-how-do-i-upload-my-insurance-certificate->
for further instructions.
We urge you to contact your insurance broker/producer as soon as possible to
avoid a possible suspension of your reservation.
Thank you,
The Facilitron Team
We bring communities and spaces together.
1-800-272-2962 | support@xxxxxxxxxxxxxx
[Fb]<https://www.facebook.com/facilitron> [Tw]
<https://twitter.com/facilitroninc> [Inst]
<https://www.instagram.com/facilitron/> [In]
<https://www.linkedin.com/company/18033676/>