[accesscomp] Talking perscription labels

  • From: "Robert Acosta" <boacosta@xxxxxxxxxxx>
  • To: "Bob Acosta" <boacosta@xxxxxxxxxxx>
  • Date: Tue, 18 Mar 2014 10:46:43 -0700

Friends and colleagues:  

 

Today CVS announced that it is providing ScripTalk talking prescription
labels to customers with visual impairments ordering through cvs.com. The
press release is available at
http://lflegal.com/2014/03/cvs-prescription-press/. The new CVS initiative
will ensure that cvs.com customers who are blind can access the critical
health and safety information provided in a standard print  prescription
label. 

 

The number to call at CVS.com to order a prescription with the talking
labels is: 1-888-607-4287.  To listen to the information in the talking
label you need the ScripTalk reader which is available free of charge from
Envision America at 800-890-1180.   Customers should call CVS.com first
unless they have general questions about the ScripTalk program.

 

Today's announcement is the result of Structured Negotiations between CVS
and the American Council of the Blind (ACB), the California Council of the
Blind (CCB) and the American Foundation for the Blind.  The organizations
were represented by the Law Office of Lainey Feingold and by Linda Dardarian
of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho
(http://gbdhlegal.com)

 

As always, feedback welcomed.  We know that the mainstream press is never
too interested in positive accessibility news that arises out of
collaboration; we appreciate your effort to help us spread the word about
this important initiatve.

 

The settlement agreement is available at
http://lflegal.com/2014/03/cvs-prescription-agreement/.  No lawsuit was
needed.  This is the second time that CVS has worked with the blind
community in Structured Negotiations -- a collaborative dispute resolution
process that has been used for twenty years t increase access to  print and
digital information and technology.  In 2009 CVS signed an agreement about
the accessibility of its website and tactile keypads for its point of sale
devices.  More information on that initiative is here:
http://lflegal.com/2009/07/cvs-press/

 

Lainey

 

 

Lainey Feingold

Law Office of Lainey Feingold

http://lflegal.com/

510.548.5062

LF@xxxxxxxxxxx

Twitter: http://twitter.com/LFLegal

 

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Robert Acosta, President

Helping Hands for the Blind

(818) 998-0044

www.helpinghands4theblind.org

 

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