I'll drop them an e-mail. I got my husband to take a look and all my details
are correct but he too couldn't complete the purchase.
Thanks for your suggestions though.
Alison
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "kevin.lloyd3" for DMARC
Sent: 29 June 2020 20:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: when purchasing an audible book, are you notified?
Yes, you generally get an email confirmation almost immediately after
hitting the complete purchase button and you get the same thank you page as
you get when purchasing from Amazon.
Sounds like your purchase isn't going through for some reason. Should be ok
even though you've only signed up an hour ago so I'd check the page to see
if there are any error messages or something you haven't completed or
checked.
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of CJ
& AA MAY
Sent: 29 June 2020 20:11
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: when purchasing an audible book, are you notified?
Oh, and yes, Kev. I signed up an hour or so ago.
Alison
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of
Redacted sender "kevin.lloyd3" for DMARC
Sent: 29 June 2020 20:06
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: when purchasing an audible book, are you notified?
Do you have an audible membership? If so, you will have the choice to pay
cash or spend a credit for the book and that will appear as a radio button
during the checkout process.
If you have already bought a book previously, it generally shows as "In
library" just underneath the book title.
Similarly, if you were browsing before adding to the cart or your wish list,
you might see "In Wishlist" or "In Library" showing that you've either
already got the book in your wish list or that it's in your library already
because you've purchased it previously.
I wouldn't think you could purchase a book you've already purchased
previously but I've never done that so couldn't say for certain.
What I would say is that audible are very good if you have an issue and
would refund you. Similarly, if you didn't like the book you can return it
and get a refund without quibble.
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of CJ
& AA MAY
Sent: 29 June 2020 19:58
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] when purchasing an audible book, are you notified?
So I have removed the two books from the wish lit and place them again in
the shopping cart, but this time on the price, it seems to be the full price
for each. If I accidentally order a book that I have already paid for, will
I get billed again?
Alison
