[access-uk] Re: thomas cook

  • From: Iain Lackie <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 13 Apr 2017 17:00:31 +0100

This issue was the subject of a case I was involved in some years ago. It 
involved the now defunct airline BMI Baby and inaccessible date fields. The 
company paid compensation without the case coming to court. I think this is one 
for Samantha Fothergill of RNIB to take up as she was involved in the BMI Baby 
case. 

Iain

On 13 Apr 2017, at 4:41 pm, James English <james13english@xxxxxxxxx> wrote:

Hello,

I've found travel supermarket to be farely accessible, their read only
boxes at least produce a calendar when clicked. It's utterly
ridiculous that their are literally about 10 ways this could be done,
yet they pick the one way that's impossible to use. I could build that
page better, so could most people who've ever touched web design, I
somehow doubt they'll accept help though.

-James<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
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On 4/13/17, alistair <alistair.kelly@xxxxxxxxxxxx> wrote:
Hi, had a ongoing battle with them over this for the last 3 years! they
steadfastly refuse to make some of the elements within the holiday search
tool accessible! Despite numorous E mails, complaints to customer services
and even the store nothing is done. It's not as though I'm asking them to
re-design their entire web site, just make the :Where to: From and when
elements accessible. The rest of the choices are within accessible combo
boxes which work just fine! so this year, going with jet2 where the search
facility is not perfect but can be done!

BEST

Alistair


-----Original Message-----
From: James English
Sent: Thursday, April 13, 2017 1:40 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] thomas cook

Hi,

Does anyone know how to select dates on the Thomas cook website
please? It displays as a read only box, and when I click on it nothing
happens. I'm using jaws 16 with IE.

Thanks,
-James
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