Hi Iain, many thanks. now it all come back. brian From: Iain Lackie Sent: Thursday, July 26, 2012 4:59 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: solving captchas It’s an add-on and you can find out all about it from www.webvisum.com/. I am running the latest version of Firefox and Webvisum works for me. Iain From: Williams Family Sent: Thursday, July 26, 2012 4:41 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] solving captchas HI all Can't remember the name of the program which is used to solve captchas with firefox. Is it part of the main firefox installation or is it something separate i have to download from somewhere. And, does it work with all vertions of firefox. Brian