[access-uk] Re: response from sky! FW: Website Feedback - TV Listings Sky
- From: "Damon Rose" <damon.rose@xxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 9 May 2008 17:25:07 +0100
it'd be good if you could add series links on the website.
I've only just caught up with this, have they gone and made the
programme listings inaccessible? Please say no!
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Steve Nutt
Sent: 09 May 2008 12:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: response from sky! FW: Website Feedback - TV
Listings Sky
Hi Martin,
I have also found out that they are working on making the new version
accessible, so this is only a temporary solution, but a welcome one, as
the old version was accessible.
All the best
Steve
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of martin wilsher
Sent: 08 May 2008 15:18
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] response from sky! FW: Website Feedback - TV
Listings Sky
Hi all. here below is the response from sky. I fed back to them about
my access issues with the new sky tv guide and this is their response.
________________________________
From: Accessible Customer Service
[mailto:Accessible.CustomerService@xxxxxxxxx]
Sent: 08 May 2008 13:56
To: m.wilsher@xxxxxxxxxxxxxxx
Subject: Website Feedback - TV Listings Sky
Dear Mr Wilsher,
Further to points raised by our customers, we are making the following
changes to our website.
* A link will be added into the Sky.com TV Listings site that
says: Screen Reader Friendly
* This will direct you the old version of the online EPG
* From the old version of the online EPG there will be a link to
the new Accessible TV Listings site
* From the new Accessible TV Listings site there will be a link
back to the old version of the online EPG
Once again thank you for your valued feedback on this matter , please
accept my sincere apologies for any inconvenience this has caused.
Please do not hesitate to contact us if you require any further
assistance
Many Thanks
Mandy Pye
Customer Advisor
Sky Accessible Customer Service
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