Ibrahim - I too have experienced this in the past [usually with earlier versions of JFW] I found that doing a JAWS repair helped. I think it's a JAWS focus thing, I think it was a vidio intercept issue, but I haven't experienced it with JAWS9. Good luck - Andy ----- Original Message ----- From: Ibrahim Gucukoglu To: access-uk@xxxxxxxxxxxxx Sent: Saturday, January 17, 2009 10:36 PM Subject: [access-uk] problems with jaws i'd appreciate help with Hi Everyone. I know this isn't the UK jaws mailing list, but I was wondering if someone could help us with a problem we're having with an installation of jaws on one of our machines. Whilst using her netbook, my wife can not use the jaws cursor, all she is getting is blank blank blank when moving around the screen. Also, no entries in list boxes or combo boxes are read, just no selected item is heard. If anyone has a solution to this problem or can give me some advice on what to do, I'd be most grateful.