No I have not seen the file so you are more than welcome to resolve this issue for Jim. I am simply surprised as ne who receives so many PDF files from the Open University that one would have a security issue. ----- Original Message ----- From: "Hussein Patwa" <accessuk@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, November 09, 2009 8:15 PM Subject: [access-uk] Re: problem with pdf file
Hi,I do not think the protection failure is due to accessibility settings. If this is happening as soon as you open the file, the accessibility check maynot have had time to run if not set to automatic. Most likely it is a security issue. This can be fixed. IF you wished to send me the file off list, I too would be happy to look into it for you. Alternatively, if Eleanor's already been able to get to the bottom of the problem, that's grand. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: www.patwanet.co.uk My Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 Please note: For security reasons calls from witheld numbers may not beconnected. Please release your number so it can be viewed prior to calling.Contact your telephone service provider for advice on how to do this if required. All calls may be recorded for fact verification. DISCLAIMER: This e-mail and any attachments may contain confidential or sensitiveinformation and are intended solely for the stated recipient(s). Copying ordistribution in any form is not permitted without the prior consent of the sender. If you have received this message in error, please delete it and any attachments from your system and notify the sender immediately. Thank you for your co-operation.Protect our trees; Do not print unless absolutely necessary. Save paper bydeleting sections of the message which are not relevant.-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of jim mcauslan Sent: Monday, November 09, 2009 7:05 PM To: access-uk Subject: [access-uk] problem with pdf file Hi List, I received a pdf file from the open university but when I go to open it I get an "alert, protection failure" message. Does anyone know what this problem is and how I can access this file? Jim McAuslan from sunny Findhorn jim.mcauslan@xxxxxxx minds are like parachutes work best when open ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 4589 (20091109) __________ The message was checked by ESET Smart Security. http://www.eset.com__________ Information from ESET Smart Security, version of virus signaturedatabase 4589 (20091109) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq