The details will be correct on fsactivate.com but to ensure that the details are correct on your machine, you need to go to the JAWS Help Menu and select Update Authorisation. Once done, the SMA count should reflect the correct status. Regards Mervyn ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Sunil Sent: 20 October 2007 10:57 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: jaws SMA I rang S&S about the same issue a couple of weeks ago. They said that although my upgrades remaining shows 0 in the hlp menu the number of upgrades shows up correctly if you visit fsactivate.com. Their explanation for the info given in the help menu was that this function doesn't work any more. ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Damon Sent: 20 October 2007 06:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] jaws SMA Hi all. I updated my SMA for JAWS a couple of months ago and had expected my SMA status to rise from 0 to 2 in in the help / about file. The status still remains at 0 software maintenance agreement. I'm assured that I am definitely entitled to the next 2 upgrades but I'm interested to know when and how this 0 will be updated. Anyone know? Thanks damon.rose@xxxxxxxxxxxxxx skype: damonrose London, England.