Hi Wendy, There are three kinds of resets. The simplest is pressing c3-c4 together until you hear a beep, then release them. Normally this is just a soft reset and your speech should return. If that doesn't do it, do a 1-2-3 reset; hold down keys 1-2-3 while pressing c3-c4, wait until you hear the chime and then release the keys. This completely re-starts Windows CE and Keysoft. As a last resort, do a firmware reset which is a 4-5-6 with c3-c4 but remember this restores Keysoft and Windows CE to the factory state. HTH. Paul. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Wendy Dundas Sent: 28 December 2005 18:58 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] brailleNote pk query Hi all If anyone uses a BrailleNote pk, is there a reset that I can do that won't damage/lose any files that I have created (I've left the manual at work and can't find what I need on the pk). It has stopped speaking even though in the options menu it is set to speak at all times - neither the alarm or the deletion/error messages are sounding either. Any assistance would be much appreciated. Many thanks. Wendy Dundas Wendy Dundas ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq