Hi all, I was using a friend's laptop the other day and attempted to extract a zip file. However, when I pressed shift+f10 I discovered that there was no extract option. Like me she's using Windows XP Home SP2 and JAWS 8.0.423 demo. On my laptop however I can find the extract option. So, to resolve this, I had to download and install WinZip to her laptop, however can anyone tell me why the zip utility could be missing? Thanks. Christopher Hallsworth E-mail: chrishallsworth@xxxxxxxxxxxxxx Skype name chrishallsworth7266 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq