Hi List. On trying to install a couple of programs over the last day or so, I've had the following message pop up: "Windows Installer The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. OK" Now, I've just got my PC back from the shop - the third time in as many weeks - and I'm wondering if this is something they've done during a repair? Is there anything I can do to check out this Safe Mode situation, or is this strictly an eyes only problem? Oh, its XP, in case that's relevant. Regards. Darran "It is not his creed nor his nationality which counts - it's the man himself." Willie Maley __________ Information from ESET NOD32 Antivirus, version of virus signature database 4312 (20090806) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq