Hi Scott, Control-Backslash to get into Window-Eyes, then Alt-F for File, then down arrow to Reset Settings and press enter. Job done. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Scott Cunningham Sent: 16 December 2012 18:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Window Eyes Hi, Can someone please give me step by step directions on how to return to factory settings in WE? Thanks, Scott