If the phone is held away from your face it will go to speaker phone and you will see the keypad, or there's also the option to use headphones. I You might very well be able to do it another way but I don't know of it. Regards Emma Tracey Content Producer http://www.bbc.co.uk/ouch Tel: +44 (0)208 7525469 Email: emma.tracey@xxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alex Stone Sent: 08 May 2011 21:19 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Voicemail on the iPhone I'm also having a voicemail problem, When I call my voicemail I need to press 1 to hear my messages, however, there's no keypad on the screen as far as I can tell. Any ideas? Cheers Alex -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Janet Tuggey Sent: 08 May 2011 08:55 To: viphone@xxxxxxxxxxxxxxxx; access-uk@xxxxxxxxxxxxx; 'BCAB Discussion List' Subject: [access-uk] Voicemail on the iPhone Hi all Am wondering how you can set this up. Have been looking at what should appear on the screen when you select the Voicemail button whilst in the Phone icon and it's different to what happens with mine. When I double tap the Voicemail button it immediately rings my Voicemail service and I start to hear all my messages, but I want to have it so that I can choose which messages to listen to and delete, but I just get the phone keyboard on the screen and not the list of phone numbers and buttons for you to record your own greeting etc. How can I set this up? I bought the phone secondhand so it is not part of a contract package. Cheers Janet & Wheat, the silly Shepherd cross ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq