Hi Matthew,
You could be right. I left in 2016. They didnt believe me about the
latency, until I sent them trace routes, and packet loss info.
Then they sent one of their network managers around and she said to them,
and I quote This guy knows more than we do <Smile>. I dont think I do as
it goes, Im not great on network admin, but I know how to take trace routes
and give evidence of very bad packet loss, so I left.
I have been on Plusnet since, and although I only get 70MB download speeds,
its a stable as a rock, only going down on me once for an evening.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Matthew
Horspool
Sent: 13 November 2018 10:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Virgin Media, was RE: recommendation for a
router/hub/wap to work with Virgin Superhub 2
Hi Steve,
When was the last time you used Virgin? I left them in mid-2015 because I
was doing a lot of uploading at the time and was prepared to take a hit on
the download speed to get a cheaper package with an increase in upload speed
(12 MBPS on virgin compared with 18-19 MBPS on the Openreach services). At
that time I would have agreed with you horrific latency is how it
manifested itself for me.
I switched back to them in mid-2017 because by that point they'd introduced
a tier with 20 MBPS upload. Latency is vastly improved and the connection
feels much smoother than I remember it feeling when I left.
In the interest of fairness I should add that I'd also moved house in the
process! But I have a friend who went through the same sort of shopping
around experience and who didn't move, and he also reports the same
experiences. My parents also have Virgin and their connection also seems to
have sorted itself out. So I think they are actually doing good things
behind the scenes, just very slowly.
Granted, Coventry is about to get Vodafone/Cityfibre 1 GBPS full fibre, so
I'll be switching to that once it reaches me!
Matthew
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 12 November 2018 16:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Hi George,
Yes, I agree, but I do stuff like remote access and such, and even though
the general speed is faster, packet loss is horrendous with Virgin.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of
George Bell
Sent: 12 November 2018 13:15
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Hi Steve, Im afraid it is the same.
The only thing is that even with the home version, it is often quicker to
come home to do major downloads, and come back to the office. Theyll still
be downloading here.
George
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: 12 November 2018 12:42
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Hi George,
Is this also true if you go Virgin Business?
I personally wouldnt touch Virgin with a ten foot pole, they dont have a
clue about business.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
<access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx> > On Behalf Of
George Bell
Sent: 12 November 2018 12:14
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Hi Matthew,
For many there is one major, major drawback with Virgins router and your
suggestion. Its shockingly poor VPN Protocol means that if need to access
a Windows 2016 or above server, you have two choices. 1) Drop the security
level on the Server or 2) use the Virgin Routers setting with an external
router.
This has been the subject of much discussion on one of the Virgin lists
where many users are remote workers, but Virgin just will not listen. Their
attitude almost seems to be, that if you want the fastest broadband
available with fibre direct to your house, then put up and shut up!
George
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Matthew Horspool
Sent: 12 November 2018 10:55
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Hi Les and all,
I have an Asus RT-AC68U and I find the web interface for that to be fully
accessible. They did a router with eight Ethernet ports at one time I
think it was the RT-AC87U? that is quite an old router now but presumably
there will be a comparable newer model.
I would tend to agree with others on here in that you get what you pay for
with routers, so a £35 router probably isn't going to be much of a step up
from the Virgin one and compared to some ISP routers I've seen, I've found
the Virgin one pretty good for an entry level device!
If you're generally happy with the Virgin router and it's just the extra
Ethernet ports that you're after, I would instead spend that £35 on a good
quality switch. You should be able to get an 8-port gigabit switch for about
£30-40 which you could plug into one of the LAN ports of the Virgin router,
and then you would end up with 11 usable Ethernet ports!
Matthew
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Les Smithson
Sent: 11 November 2018 17:37
To: access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: recommendation for a router/hub/wap to work with
Virgin Superhub 2
Thanks Steve, but the thick end of 350 Euros for the Draytek is a little
steep for me. I'm looking at the asus RT-AC51U at £35, oft touted as a fix
for Virgin's lousy router. The admin doesn't sound at all accessable though.
Steve Nutt writes:
Hi,
I don't know of one with eight Ethernet ports, but my Draytek 2860N has 6.
I would go for the 286AC though, as it's newer than mine. They are superb
routers, if a little expensive.
All the best
Steve
-----Original Message-----
From: <mailto:access-uk@xxxxxxxxxxxxx> access-uk@xxxxxxxxxxxxx <<mailto:access-uk@xxxxxxxxxxxxx> access-uk@xxxxxxxxxxxxx> On Behalf Of Les
Smithson > Sent: 11 November 2018 16:18 > To: access uk <<mailto:access-uk@xxxxxxxxxxxxx> access-uk@xxxxxxxxxxxxx> > Subject:
Can anyone recommend one? Preferably with an accessable web admin and >8 ethernet ports, and that is known to work with Virgin's router.
Thanks.
--
Les Smithson
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