Hi Amro, Make sure all Internet Explorer or Firefox windows are closed before installing the Flash Player. If that doesn't work, completely remove any old versions then try again. Tom. ----- Original Message ----- From: Amro Bilal To: Access-UK Sent: Thursday, March 10, 2011 11:50 AM Subject: [access-uk] Updating Flash player Hello all, Any advice on how I can get around the Flash player updater dialog to finish updating Flash player on my computer? I've tried Alternative Flash player Auto updater, and downloading the Flash player version on the White stick page but couldn't do it with either. I have tried all possible combination clicks with the flipping Flash updater dialog but didn't go anywhere. For crying out loud, how hard is it to make the bloody Flash updating dialog accessible Mr Adobe? TIA, Amro