Hi Caroline,
When you turn on the TVonics for the first time,, it doesn't speak, despite
the manual suggesting that it does. Leave it for a minute or two, then press
the blue button (bottom row, far right); that should activate the speech. If
Ibrahim's and this suggestion fail, you may just have a duff box, or
possibly, the speech software may not have been installed onto the hard
drive.
Hth,
Mike
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Mobeen Iqbal
Sent: 20 December 2012 20:17
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tvonics Tuning Query
Hi Caroline. this is certainly not normal! the software has probably become
jammed. try unplugging the box, leaving it off for a minute then plugging
back in. if you still have no joy, let me know and i'll be happy to give you
a quick call to troubleshoot. If only i were being payed by the RNIB! lol.
Mo.
On 20/12/2012 20:11, Caroline Ford wrote:
We have just got a TVonics set-top recorder and have attached it to the TV
as specified. When I turned on the box, no speech came on, but a message
on
the screen asked if we wanted to start tuning. We waited for several
minutes and pressed the far right button on the bottom row of the handset,
but there was still no speech, so we pressed OK to start tuning, thinking
we
could probably activate speech later.
It has now been tuning for over half an hour which seems excessive. It
does
state in the manual that tuning can take a while and that if there is
nothing to be found, a message will be displayed. So far, there has been
nothing except the word Tuning on the screen.
Can anyone let me know if it is normal for the box to take this long to
tune, and if not, how do we stop tuning without upsetting anything.
Thanks,
Caroline.
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