Hi Jackie
I have a 49 inch LGLM7400 which I purchased for my lounge. I would be happy to
test recording on this for you, it's something I plan to use the TV for so
please let me know if this would help. Take care.
Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> on behalf of Jackie
Brown <jackieannbrown62@xxxxxxxxx>
Sent: Friday, July 31, 2020 11:21:08 AM
To: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: Televisions with built-in accessibility features
Hi Martin
I'm going to look at a couple of LG models that do exactly that so will
report back when it happens. I'm waiting for the shop to get them in so I
can pop by and have a play. What I definitely don't want to do is get a TV
home, only to find it isn't suitable. Had I known the Sony Bravia was as
unsuitable as it turned out to be, I wouldn't have gone down that path.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "dudleym" for DMARC
Sent: 31 July 2020 11:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Televisions with built-in accessibility features
Hi Jackie
If you drop on a freesat TV that has recording facility and if I can I'd
have the iceing on the cake and be able to watch another program whilst
recording, then I'd be extremely grateful if you could pass this on.
On the other hand if anyone knows of an accessible recordable freesat box
that would do just the same.
I heard a rumour that Humax Set-top boxes run pie but I wouldn't know how
to set up or download talk-back.
Martin
Jackie Brown recently said:-
Hi Darranwhat we have.
Thanks for that. I've spoken to Richer Sounds in Belfast, but that
particular model is out of stock, and also doesn't have a Freesat tuner
unfortunately. Some of the LG televisions do have what we are after,
so I'm going to look at a couple at Donaghy Brothers in Kilrea next
week. As you only live across the Glenshane Pass, you'll have probably
heard of them.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
<access-uk@xxxxxxxxxxxxx> On Behalf Of Darran Ross (Redacted sender
"darran.ross" for DMARC)
Sent: 30 July 2020 16:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Televisions with built-in accessibility
features
Jackie, I'm pretty sure the TV you want is available from Richer Sounds
in Belfast if that's any good?
I've just been on their site looking for a TV myself and I'm 99% sure I
spotted the Samsung model you're talking about. Not sure if it could be
ordered online for delivery or only for collection, but sure if you
don't ask you don't get!
You could always ring the Belfast store on 0333 900 0070 for clarification.
and the website is
www.richersounds.ie<http://www.richersounds.ie>
Hope that's of some use.
Darran
----- Original Message -----
From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, July 27, 2020 3:56 PM
Subject: [access-uk] Re: Televisions with built-in accessibility
features
Hi Gary
Yes, this is the TV that I have tried to get, but which is now
out-of-stock, and could take up to three months to order in. I
don't mind waiting, that's not an issue because we can continue with
access.
Could you tell me though whether this TV has two tuners, for
example, can you switch between Freeview and Freesat? I also want
to connect my Sonos Playbase to it with the optical cable.
Thanks for your help.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Gary Robinson (Redacted sender "gary.r30" for DMARC)
Sent: 27 July 2020 15:36
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Televisions with built-in accessibility
features
Hi Jackie,
I have been going through a similar experience, fortunately I came
across Jonathan's excellent podcast before exploring the Sony models.
He had similar issues with his Sony and took it back and replaced it
with one of the new 2020 Samsung models.
I have just taken delivery from Richer sounds of the Samsung
UE43TU8500
(£449) which is the smallest screen of the TU8500 range.
As you say this has bixby, alexa, Google voice assistants, can
record programmes and of course has full menu and programme guide
record.
In his podcast Jonathan said that the in built apps were accessible
with Voice guide, I haven't yet tried this out but if it is so then
this is a significant development and again moves Samsung back into
the lead so far as TV accessibility is concerned.
I agree that it is a shame that in going to all the trouble to
provide accessibility features they don't indicate in any obvious
manner which models have Voice guide on their web site and their
staff as you said just don't have a clue.
I found a page on their web site giving details of all the
accessibility features they have incorporated into the TVs but no
mention of which models or ranges have them, very strange.
For the record the 7000 series, which are cheaper, have Voice guide
as well but as these are older models they might not have access to
the Apps (assuming you have selected a smart TV in the first place).
Gary
On 27/07/2020 09:01, Jackie Brown wrote:
I apologise for the length of this post, for cross-posting, and for
raising this popular topic again, but I do think it is quite
important to share some information to save others the hassle we've
encountered over the last week.
We have a Samsung TV which we purchased from a local dealer just
over three years ago, along with a Sonos Playbase. They work very
well together, and the accessibility features on the TV means we
can change channels knowing what they are, read programme
information, and change settings in the menu if we want to. We had
a whole pile of wires connected because we used a
Sky+ HD box to give us Freesat, and a TVonics box to allow us to
voice assistants.But we wanted to get rid of all that wiring, and have a TV that did
everything. The next generation of Samsung televisions, however,
offered voice input functionality, and the ability to use Alexa
which our TV doesn't. I believe this has been extended to Google
Assistant and Samsung's own Bixby now. In addition, what our TV
doesn't do is allow us to navigate any external apps such as the
iPlayer, ITV Hub, YouTube etc.
We decided recently to look into what Android TV had to offer given
there are people using Sony's Screen Reader and Android Talkback.
We read up on what the new range of Sony Bravia televisions could
offer, and settled on one that we thought would offer us access to
external apps, work with the Sonos Playbase, and have voice input
integration built into it. We took delivery of the TV last
Wednesday, then the fun began!
First off, we could not use the volume up and down on the TV's
remote control, or the channel up and down on the same control,
with the Playbase.
We could change channels if entering them directly on the keypad of
the remote control. Sound was great, it came through the Playbase
as it should.
We subsequently discovered that the remote doesn't work properly
with the Sonos Playbase when either Sony's Screen Reader or
Talkback is turned on.
Then we also began to find it incredibly frustrating to work within
apps such as YouTube, Google Play, ITV Hub etc. We kept hearing
'Webview' every time we went into one of them. We changed screen
readers from Sony's own to Talkback, but accessibility was only
partially accessible. For example, we could dip into the Talkback
settings, but we weren't receiving any programme information when
we changed channels.
In the end, we contacted the shop where we bought it, explained the
situation to them, and decided to return the TV. In the meantime,
we listened to a couple of Jonathan Mosen's podcasts, and decided
to try and obtain a newer Samsung TV with the accessibility
features we are used to, plus the ability to use external apps and
in one place, and keep it updated with the date it was last updated.Due to Covid-19, TV manufacturers are struggling to supply them, so
we are just going to wait until a TV we want becomes available.
My point though, if you've survived this long read, is that newer
Sony Bravia models aren't as accessible as they were. Samsung,
meanwhile, appear to be stepping up the accessibility level in
their televisions, and LG appear to be offering such features too.
What I think would be helpful is for a list of accessible
televisions be compiled to save someone looking for one the hassle
of trying to source something they can work with. If you contact
Sony or Samsung, it's surprising how little they really know about
accessibility, and struggle to quote you models that have it.
Similarly, they put lots of info on their websites about
accessibility, but then don't seem to tell you what models this
includes. I know it would be an ongoing process for RNIB or
similar to troll for models that have accessibility features in
them, but it really would be helpful to think about listing models all
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If Sony Bravia TV owners have had a better experience with the new
range of televisions, then that's great. But I just didn't enjoy
the experience personally. It felt to me like there was too much
verbosity where I didn't want it, and not enough where I did. The
Playbase was configured correctly, but wouldn't respond properly to
the TV remote control while Screen Reader or Talkback was running.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
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