[access-uk] Re: TALKS and faulty handsets

  • From: "terry cooper" <terrycooper@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 20 Jul 2005 18:34:08 +0100

Hi
I just asked \Orange to send me a note stating that my new phone was a replacement for a faulty one.


Regards

----- Original Message ----- From: "Sunil" <bosley20@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, July 20, 2005 12:15 AM
Subject: [access-uk] Re: TALKS and faulty handsets



Was the confirmation in the form of something from your provider? Or a
short note saying you're original phone was faulty and you had to get a
new one - signed by you?

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of terry cooper
Sent: 19 July 2005 18:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: TALKS and faulty handsets


Hi This happened to me about a month ago.

I rang up Steve, who was very happy to provide me with another serial
number, providing that I forwarded him confirmation that it was a
replacement phone, and not an upgrade.

This was  free.

regards

Terry

----- Original Message ----- From: "Sunil" <bosley20@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 19, 2005 3:31 PM
Subject: [access-uk] TALKS and faulty handsets



Was just wondering if anyone had forked out for TALKS for a handset
which subsequently developed a fault and had to be exchanged? Given
that the same version of TALKS can't be installed on another identical

model, did you have to pay for another unlock code for the new phone?
And if not, how easy was it to get another unlock code for free - did
you have to provide some kind of proof to the TALKS people to show
that you weren't just trying to wangle a free version of TALKS?...

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