Steve, here's the error message. Errors occurred See the logfile 'C:\Program Files\Juice\Juice.exe.log' for details OK Now, when I do as instructed and go to the log, what I read there is just complete gobbledy-gook! Here's what I find. Traceback (most recent call last): File "gui.py", line 11, in ? File "iPodderGui.pyc", line 3605, in main File "ipodder\configuration.pyc", line 469, in __init__ File "os.pyc", line 153, in makedirs File "os.pyc", line 154, in makedirs OSError: [Errno 2] No such file or directory Traceback (most recent call last): File "gui.py", line 11, in ? File "iPodderGui.pyc", line 3605, in main File "ipodder\configuration.pyc", line 469, in __init__ File "os.pyc", line 153, in makedirs File "os.pyc", line 154, in makedirs OSError: [Errno 2] No such file or directory Traceback (most recent call last): File "gui.py", line 11, in ? File "iPodderGui.pyc", line 3605, in main File "ipodder\configuration.pyc", line 469, in __init__ File "os.pyc", line 153, in makedirs File "os.pyc", line 154, in makedirs OSError: [Errno 2] No such file or directory Traceback (most recent call last): File "gui.py", line 11, in ? File "iPodderGui.pyc", line 3605, in main File "ipodder\configuration.pyc", line 469, in __init__ File "os.pyc", line 153, in makedirs File "os.pyc", line 154, in makedirs OSError: [Errno 2] No such file or directory Traceback (most recent call last): File "gui.py", line 11, in ? File "iPodderGui.pyc", line 3605, in main File "ipodder\configuration.pyc", line 469, in __init__ File "os.pyc", line 153, in makedirs File "os.pyc", line 154, in makedirs OSError: [Errno 2] No such file or directory ----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, January 09, 2007 8:56 AM Subject: [access-uk] Re: Support for Juice | Hi Darren, | | I don't, but send us the error message, and I'll see what I can find out. | | All the best | -- | Computer Room Services: | the long cane for blind computer users. | Telephone Low-call: 08452 606 277 | International: +44(0)1438 742286, | Fax: +44(0)1438 759589 | mobile: +44(0)7956 334938, | Email: mailto:Steve@xxxxxxxxxxxxxx | Web site: http://www.comproom.co.uk | | | -----Original Message----- | From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of | Darran Ross | Sent: 08 January 2007 16:07 | To: Access-UK | Subject: [access-uk] Support for Juice | | Hi List. | | Does anyone using Juice have a link for their support pages? The Support | link on the homepage doesn't work, and hasn't for the last three days. | | I need to find out how to fix an error message I'm getting at the moment, | but have know way of finding out how to go about it. | | Cheers. | | Darran | | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | __________ NOD32 1965 (20070109) Information __________ | | This message was checked by NOD32 antivirus system. | http://www.eset.com | | ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq