Aah, you may have something there, associated my sky account with an ID? I have a sky account with a password, how do I associate an ID to it? And is this what I use instead of the email ID when logging in to the box with the app? Steve -----Original Message----- From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: 03 December 2012 17:05 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sky Accessibility Again! Hi Steve. Yes, there shouldn't be any issue with you using the Sky Plus app, I presume you're after the remote features? If you've associated your Sky account to a Sky ID, connected your box to the router and are still having problems, check that the box is getting an internet connection, unfortunately this isn't accessible as you have to go in to the Sky box menus. All the best, Ibrahim. -----Original Message----- From: Steve Hyde-Dryden Sent: Saturday, December 01, 2012 11:44 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sky Accessibility Again! Hi All, I wonder if anyone can answer this for me. Due to a fault in our sky box, we've just been given an upgrade HD box. This has been set up on my router by the sky engineer. My question is that we don't have an actual HD package so we're not paying for the HD enhancement but does anyone know if the sky plus app for the iphone lwill still work? I tried it and logged in to my sky account but when the app searches for the sky box on the network, it doesn't find it. Is there anything else I need to do guys? Many thanks Steve ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq