Hi Kevin, Thanks for these steps, however, if you don't mind me saying so, you missed out the step of clicking on options within mail. I had to click on something called mail options before clicking on spam protection and reaching the spam protection area. I was then able to follow the rest of your instructions. I will let you know how it turns out. Thanks again for the help. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq