[access-uk] Re: SIGHT & SOUND
- From: Glenn Tookey <glenn.tookey@xxxxxxxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 17 Feb 2011 22:09:34 +0000
Cripes Derek, PA !!! (SMILE) the world has changed somewhat - if we had PAs
just think how expensive JAWS would be then (SMILE).
Seriously though, James is not on line all of the time, we have a support desk
to look after customers, they will escalate to James and other technical
support bods if need be.
support@xxxxxxxxxxxxxxxxxxx
or call us on 0845 634 7979 option 3 for tech support.
If you are not sorted out, let me know
Regards
Glenn
Glenn Tookey
CEO
Sight and sound Technology
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 17 February 2011 11:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: SIGHT & SOUND
Hi Jackie
I understand all you say.
However, if customer makes contact with a manager, and the manager Is not
able to respond, surely there should be A PA to respond on his behalf.
Anyway all is ok now, because just received email from Lorraine Everson,
and she confirms James will email me.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Thursday, February 17, 2011 11:23 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: SIGHT & SOUND
Ah! Well then you might not hear anything for a while as my old mate James is a
very busy person Derek, I can promise you that, and runs here, there and
everywhere. I know it is frustrating when you want something sorting out, but
truthfully that is the case with James. Send an Email to the address I gave,
and one of the lads will either answer it, or pass it on if they can't deal
with it.
Kind Regards,
Jackie Cairns
J&M Work-Ability
jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 17 February 2011 10:27
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: SIGHT & SOUND
Hi Jackie
Ok thanks
I was emailing James Everson.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Thursday, February 17, 2011 10:10 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: SIGHT & SOUND
Hi Derek
Yes they do. Email
support@xxxxxxxxxxxxxxxxxxx
Or call 0845 6347979.
Kind Regards,
Jackie Cairns
J&M Work-Ability
jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 17 February 2011 10:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] SIGHT & SOUND
Hi all
Does Sight & Sound still exist?
I am not receiving any reply from them to emails about support help I need.
Theyused tobe really good with on site help.
Regards, Derek
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