Hi Paul I was looking at cook’s essential actifry yesterday and couldn’t get
the video to work when I spoke to their customer services I was just told to
try again. not very helpful but like you I have had good service normally
maybe it is the staff who are not getting the training any more. Janet
From: Paul Porter
Sent: Wednesday, February 5, 2020 2:58 PM
To: 'access-uk@xxxxxxxxxxxxx'
Subject: [access-uk] QVC issue fixed
The QVC web page issue has been fixed.
Unfortunately I haven’t had any acknowledgement from QVC that this has
happened. They were very unhelpful when I said I needed to speak to the
technical team. I have always had excellent service from customer services but
not on this occasion.
Paul
Paul Porter
Digital Transformation Manager
M: +447540706051
E: paul.porter@xxxxxxxxxxx
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