Hi I am trying to help my friend to sort out his computer. He is not very technically minded. He is having two problems, The first is that he has paid for a 3 year subscription for MacAfee and has found that he is unable to download the up-dates because they are too large, he like me only has dialup internet. I have been in touch with MacAfee on his behalf and they have have told me that they cannot get a refund. Where can we get a cd from? The second problem he is having is that his active desktop is disabled, I have never come across this before, how do I get it ren-enabled? Regards Adrien You can get me off list at: adriencollins22160@xxxxxxxxxxxxxx Speakon is a free fully self-voicing accessible multimedia program for the visually impaired, find out more by downloading the software from: http://www.a-technic.net/speakon.htm You can join the speakon user group by sending a blank e-mail to: speakon-subscribe@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq