Hi Kevin If I'm too late on this one, I apologise as I'm ploughing through loads of messages in catching up. I had exactly the same problem when installing K1000 version 11 onto my Vista laptop when I bought it some time ago. What you need to do is turn off the User Account Control, then do the registration. Good luck. Jackie Cairns Braille Support Adviser Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Kevin Cussick Sent: 13 January 2009 11:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Problems registering K1000 on my laptop using vista home preamyum. Yes it's is possible will maybe have to send an ee-mail to the folks at k1000. Does anyone have an e-mail address? ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.10.8/1898 - Release Date: 1/16/2009 3:09 PM ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq