[access-uk] Re: Problem with Clipboard in Word 2000

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jan 2006 01:11:22 -0000

Chris, you might find the following helpful.

http://support.microsoft.com/kb/q221190/ 

Unfortunately, in order to kill it completely, you need to
modify the Registry.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Christopher
Edwards
Sent: 08 January 2006 21:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Problem with Clipboard in Word 2000

Hi all,

I am sure this problem has come up in the past but it has
never affected me so I cannot remember the solution. I have
now been asked by a totally blind friend living on his own
if I can help him sort out this problem. 
Unfortunately I am running Office XP and Windows XP whereas
he is running Office 2000 and Windows 98. He also uses
Window-Eyes and is a relatively inexperienced user.

He tells me that every now and then he suddenly gets a
window on the screen the title of which is "Clipboard".
However, he tells me that he cannot close it by using Escape
or ALT+F4. Talking him through the situation on the phone I
got him to read the screen with the mouse pointer and
although it spoke a number of menu items I think these were
from the Word window behind the box in question. However, he
said there was no trace of any button to press and using Tab
or the arrow keys in the box produces silence. So, I am not
sure if this is some kind of Clipboard viewer or a dialog
asking him to choose from a particular clipboard. He
definitely does not have any third party clipboard software.
As he lives a long way away I cannot just pop round to help
him so if any of you have dealt with this problem before I
would greatly appreciate it if you could tell me what you
did.

Many thanks and a happy New Year to all.

Chris Edwards



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