Hello, A friend of mine has just re-formatted his PC (an Athlon 3.2 running Windows XP Pro). He installed the operating system, then SP1 from the Microsoft CD which was made freely available a couple of months ago, and then XP SP2, which he downloaded from a link posted to this list last week. His PC is now extremely slow to boot, taking several minutes before XP is fully loaded and ready to go. We're at a bit of a loss as to what to try next, but have come up with a few possibilities, and if anyone has any ideas apart from what's listed below, or feels that one suggestion is more likely to work than any other, please let us know. The possibilities are: 1. Look for a BIOS upgrade. 2. Re-install Windows XP Pro, leaving out the SP1 from the Microsoft CD and just going straight to SP2. This assumes that SP2 can be installed onto an OS which doesn't already have SP1 present - I'm not sure whether this is possible or not. 3. Look for an upgrade to his sound/video drivers. These drivers are all Nvidia and they're all installed together, so if one of these is causing a problem, it's going to be difficult to determine which is the culprit. 4. Run some diagnostic checks on the hard disk (a Maxtor 120 gb) to see if there are bad sectors or any other problems. I know when XP first came out and people were moving from 98/ME, it was always recommended to have a clean install of XP, rather than installing it over the existing OS, and I'm wondering whether the same could be said of SP2 - if it's better to install it over a clean OS without SP1 already being present. Thanks, Caroline. ***************************************************************************************** Confidentiality: This communication contains information which is confidential and may be legally privileged. It is for the exclusiveuse of the intended recipient(s). If you are not the intended recipient(s), please note that any distribution, copying or use ofthis communication or the information in it is strictly prohibited. If you have received this communication in error, please notify the sender immediately and then destroy any copies of it. Opinions, conclusions and other information in this e-mailthat do not relate to the official business of North Lincolnshire Councilshall be understood as neither given nor endorsed by it. Communications will be monitored regularly to improve our service and for security and regulatory purposes and therefore you should neither expect nor intend any e-mail to be private in nature. Viruses: please remember that the Internet is not a 100% secure communications medium. Although we have taken steps to ensure that this e-mail and attachments are free from viruses, we advise that in keeping with good computing practice the recipient(s) should satisfy themselves that it is free from any virus or other harmful component as we do not accept responsibility for any loss or damage it may cause to your computer systems. ***************************************************************************************** ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq