[access-uk] Re: Netgem iPlayer Helpline
- From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 19 Oct 2006 16:05:06 +0100
Thanks Adrian.
Time's against me at the moment, but first thing tomorrow I'll try the
numbers you've provided. #
Cheers.
Darran
----- Original Message -----
From: "Adrian Higginbotham" <adrian.higginbotham@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, October 19, 2006 10:31 AM
Subject: [access-uk] Re: Netgem iPlayer Helpline
| Hi Darren - I raised a query with Netgem around wifi adaptors a few
| weeks ago which resulted in a reply from them on the 14th of september,
| can't recall exactly which Email address I contacted but the reply came
| from support@xxxxxxxxxxxxx I did also get through to them by phone on a
| couple of occasions around the same time the number shown on the Iplayer
| support page is 0845 055 0738
| Or there is an online support request form at
| http://www.iplayer.co.uk/cu.htm
| If that number doesn't work you could try the sales number given which
| is 0845 055 0732.
|
| My box doesn't have audio channel tags for film 4, or more 4, and e4 and
| e4 plus 1 are both announced as e4. itv 3, and sky 3, and I think a
| couple of others besides.
|
| You could also contact the guy behind tv help whos name escapes me right
| now (ross maybe?)
| adschedules@xxxxxxxxxxxxx who always seems to have good links with
| netgem and to know what is going on.
|
| Cheers
|
| Adrian Higginbotham
| Project manager, Standards
|
| British Educational Communications and Technology Agency - BECTA
| Tel: Direct dial 024 7679 7333 - Becta switchboard 02476-416994.
|
| Email: Adrian.Higginbotham@xxxxxxxxxxxx
| Web: http://www.becta.org.uk/
| BECTA, Millburn Hill Road, Science Park, Coventry, CV4 7JJ
|
|
| -----Original Message-----
| From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
| Of Darran Ross
| Sent: 18 October 2006 19:10
| To: Access-UK
| Subject: [access-uk] Netgem iPlayer Helpline
|
| Hi List.
|
| Can anyone help with the contact number for the Netgem iPlayer helpline?
|
| The number on the disk with my player is no longer operational. That
| number is 08703667030.
|
| Does anyone have a more up-to-date helpline number?
|
| Regards.
|
| Darran
|
|
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