Thanks for the suggestion, Malcolm. unfortunately the ISP I am now using does not have a news groups server. I used to be able to access them via my google account, but this no longer seems possible. Google Groups is now a Mailing list service. As I said in my reply to Steve I think that making contact (however difficult) with O2 is the best way ahead, but if I think that a message on a News Group might help, I will take up your kind offer. Douglas p On 5 Jul 2006 at 15:11, Malcolm Parfitt wrote: > Can't help directly, but if you use newsgroups there is a UK mobile group > that has a wide range of knowledgeable people on it. If you don't use > them I could post on your behalf and forward any replies to you if you > wish. ----- Original Message ----- From: "Douglas Harrison" > -- Douglas Harrison ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq