[access-uk] Lost AD on Toshiba Regza

  • From: phil stephenson <phil@xxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 24 Apr 2010 22:04:23 +0100

Hi,

Really hope someone can help with this.

We have a 37" toshiba Regza TV and have a Virgin HD TV service.  the TV itself 
has AD built in but when using Virgin we use the feature in the virgin HD box.

All was working fine however this weekend I have watched, or at last tried to 
watch 2 programmes which should have had AD on them (Dr. Who and Ashes to 
Ashes) however although we had it on the London Feed of BBC1 (channel 851) no 
AD was coming through.  We have chaekcedchecked the virgin HD box settings and 
it is set to play AD when available.  so don't know what's going on 
here..anyone experienced this before and if so what steps did you take to 
resolve it?

Only thing we can think of is we recently played around with settings for the 
remote so that we could control the TV volume through the virgin remote, no 
idea why this would interfere with AD services but it's the only thing we have 
tinkered with.

As i say anyone got any ideas would be greatly appreciated.

Thankfully I have just watched Dr. Who via the Iplayer but that's besides the 
point!!

cheers,

Phil]
---
Phil Stephenson

phil@xxxxxxxxxxxxxxxxxx
07841 714931
www.twitter.com/stepphil
Skype = philstephenson

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