I would recommend that you call Apple. You might have a faulty device.
Cheers
B
From: access-uk-bounce@xxxxxxxxxxxxx <access-uk-bounce@xxxxxxxxxxxxx> On
Behalf Of Sarah Stephenson-Hunter
Sent: 06 January 2021 5:13 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Issues with Touch-ID on new iPhone SE
Hi All,
I wonder if anyone else has had the same issue or can offer any advice?
I got a new iPhone SE a few months ago and all was working fine. A couple
of weeks ago however it started not recognising my fingerprint for the touch
ID. I've deleted the old fingerprint and setup a new one but still it's not
working. I've been using touch-id for a number of years previously on my
iPhone 7 and as I say it was working on this new SE however it isn't now and
it's really frustrating.
As far as I can tell the screen is clean and there's nothing different about
my finger I'm using, anyone got any ideas?
With thanks,
Sarah
----
Sarah Stephenson-Hunter (She/her/hers)
Disability & LGBT+ campaigner, speaker and podcast host
@sarahshequality
www.simplyequality.com <http://www.simplyequality.com>
